Introduction
Valley Farm Market ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or interact with our services.
Please read this policy carefully. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect information about you in various ways:
Personal Information
• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Account credentials
• Order history and preferences
Automatically Collected Information
• Device information (browser type, operating system)
• IP address and location data
• Usage data and browsing patterns
• Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
• Process and fulfill your orders
• Create and manage your account
• Communicate with you about orders, promotions, and updates
• Personalize your shopping experience
• Improve our website and services
• Analyze usage trends and preferences
• Prevent fraud and enhance security
• Comply with legal obligations
We will never sell your personal information to third parties.
Information Sharing
We may share your information with:
Service Providers
Third-party companies that help us operate our business, such as payment processors, delivery services, and marketing platforms.
Business Partners
Trusted partners who offer complementary products or services, only with your consent.
Legal Requirements
When required by law, court order, or government request, or to protect our rights and safety.
Business Transfers
In connection with a merger, acquisition, or sale of assets.
Cookies and Tracking
We use cookies and similar technologies to:
• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertising
• Analyze website traffic and performance
You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
• Encryption of sensitive data in transit and at rest
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Do Not Sell: California residents can opt out of the sale of personal information
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to equal service and price
We do not discriminate against consumers who exercise their privacy rights.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Data Retention
We retain your personal information for as long as necessary to:
• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records
When your information is no longer needed, we will securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
We encourage you to review this policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Valley Farm Market
Email: info@valleyfarmmarkets.com
Phone: (619) 463-5723
For privacy-specific inquiries, you may also reach us at:
Email: privacy@valleyfarmmarkets.com